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If you can't find what you're looking for, try our Live Chat:

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Find information about popular topics

Council Tax

• Can I get a Council Tax discount or disregard?
• Can I get a Council Tax refund?
• What is my Council Tax band?

Housing Benefit

• My Housing Benefit circumstances have changed
• When will I receive my Housing Benefit?

Planning

• Do I need planning permission for a loft conversion?
• Do I need planning permission? (List of common projects)

Rubbish and recycling

• I need a bulky waste collection
• My rubbish has not been collected
• I need a new bin

Housing

• I’m at risk of homelessness and need help
• Can I join the housing register? / I want to see my saved housing application
• How and when do I pay rent for my council house?

Parking

• I want to apply for a parking permit
• I want to apply for a blue badge