Subscribe to or renew the garden waste collection service
If you produce garden waste you can subscribe to our green bin collection service.
This optional paid for garden waste service is a fortnightly collection of a small 140 litre or larger 240 litre green lidded bin.
The annual charge for the garden waste collection service is £100 per bin and runs from 1 April to 31 March the following year. You can subscribe to the service anytime during the year, but the charge remains the same (the payment is not pro-rata).
Subscribing to the green bin service by Direct Debit is the easiest and most convenient way to pay. It means your garden waste subscription will automatically renew each year and payment will be collected from your bank account.
Direct Debit payments are protected by a guarantee. You can cancel a Direct Debit at any time if you want to pay using a different payment method.
If more than one person is required to authorise a Direct Debit to be set up on your bank account, you will need to pay using a debit or credit card.
Debit or credit card
You can pay by debit or credit card if you prefer.
Important information about subscribing to the garden waste service
- Once you subscribe, we will post you a permit within 10 working days
- When your permit arrives, it will display your address to identify your bin. Stick it on your garden waste bin, following the instructions included.
- Once your subscription starts, your garden waste will be collected every 2 weeks. Please allow 10 working days for us to process your information and add your address to our collection list.
- If your property already has a green bin you will need to carry on using it, as this is better for the environment than issuing new bins. If you have no green bin, you can request one when you subscribe.
View the full terms and conditions of the service.
Manage your garden waste subscription
If you have a green bin subscription you can manage your account online. Click on the button below if you want to:
- cancel your subscription
- reduce the number of bins collected
- tell us if you're moving out of Enfield
- tell us if you're moving within Enfield
- request a replacement permit
If you pay for your garden waste subscription via Direct Debit, you must cancel your Direct Debit with your bank directly.
If you do not want to renew your subscription, and you pay by one off card payment, there is no need to cancel your service as it will end on 31 March.
What can go in your garden waste bin
You can use your green bin for usual garden waste.
You should not use it for general waste, food waste or recycling, or else we may not collect it.
All garden waste must be placed loose in the bin.
Please do not place compostable liners in the green bin.
What can go in your green bin
- Flowers and plants
- Garden weeds
- Grass cuttings
- Hedge trimmings
- Small twigs and branches
- Windfall fruit
What cannot go in your green bin
- Food waste
- Compostable liners
- General household waste
- Stones and plant pots
- Plastic bags or containers
- Logs (greater than 10cm in diameter)
- Japanese knotweed (visit GOV.UK for guidance on how to dispose of Japanese knotweed and prevent it from spreading)
- Shredded paper
- Manufactured wood (treated or untreated)
- Dog waste and pet litter
No side or excess waste
We only collect garden waste inside the bin with the lid closed.
Do not overfill your bin or leave additional garden waste next to the bin as this will not be collected.
Excess garden waste can be taken to our Barrowell Green recycling centre.
Garden waste bin sizes
|107cm (42 in)
|107cm (42 in)
Garden waste subscription service terms and conditions
- The new optional paid for garden waste service is a fortnightly collection of a small 140 litre or larger 240 litre green-lidded garden waste bin.
- A normal subscription year will run from April to March and cost £100 per bin.
- You are expected to continue to use your existing, green-lidded bin(s) for garden waste. This is better for the environment than issuing new bin(s).
- Bin(s) should be placed out for collection on your scheduled collection day on the boundary edge of your property. Bin(s) must be placed in an accessible and clearly visible location, as close to the front of the property boundary. Bin(s) must not be left on the public highway. Bins must be taken back into your property following collection and on the same day as your designated collection day.
- Bin(s) will only be delivered to properties where there is suitable space for a bin that is off the public highway. Bin(s) will not be left on the public highway.
- Only items specified on the Council’s website will be collected. Any items not specified, or any garden waste left at the side of the specified bin(s) will not be collected. Any materials within the bin(s) which are not garden waste will need to be removed ahead of the next scheduled collection.
- Lids of bin(s) must be fully closed; open lids or overflowing bin(s) will not be collected as this can cause damage to the machinery of the collection vehicles.
- At times, compacted garden waste can get stuck in bins especially in winter months, operatives are unable to loosen this material. It is your responsibility to loosen this material and present on your next scheduled collection day.
- Where your bin(s) is not collected because it hasn’t been presented in accordance with these terms and conditions we will not return until the next scheduled collection day. The collection crews will have logged the reason for the non-collection on the Council’s system.
- You must report a missed collection within 24 hours of your collection day, so we can investigate. If your bin(s) were put out correctly, we will revisit your address within 48 hours. Reports made after this time may not be investigated. Refunds will not be given for missed collections. If a bin(s) is not collected due to adverse weather conditions, no access to your road or property due to roadworks or traffic problems, a further attempt to collect will take place. If more than four working days has elapsed since collection was due, the bin(s) will be emptied on the next scheduled collection day. No refund will be available in such circumstances.
- Bin(s) remain the property of the Council and must be stored within the property boundary.
- You are responsible for the safekeeping of bin(s); however, if your bin(s) is lost, stolen, accidently broken or damaged whilst being emptied, a replacement will be given. This can be requested at www.enfield.gov.uk/bins.
- Sharing a bin(s) with a neighbour is permissible but the subscription must be registered to one property and the bin(s) must be presented at that property boundary for collection.
- Only bin(s) supplied by the Council, subscribed to the service with a valid permit will be emptied. Each subscribed bin must clearly display a permit.
- If moving to a new house within the borough the subscription can be transferred. The Council must be informed of your new address and it is your responsibility to transport your bin(s) to the new property.
- Once you have subscribed to the service, it can be cancelled and refunded within a 10-working day ‘cooling off’ period. For a refund to be allowed, the service must not have been used. Further details on how to cancel your service are contained on the Council’s website.
- Whilst the service may still be cancelled after the 10-working day ‘cooling off’ period, no refunds are available after this time. If additional capacity is required additional subscriptions can be purchased.
- If you chose to pay by Direct Debit then it is your responsibility to update the Council about any changes to existing payment arrangements. The Council may cancel your subscription with immediate effect if you cancel your direct debit before the current collection year’s subscription fee is paid.
- The Council reserves the right to change the price per bin per annual subscription year. Existing customers will be advised of the annual price during the annual renewal period. The Council also reserves the right to vary the service at any other time by giving customers advanced notice in writing.
- Breach of these conditions may lead to termination of contract by the Council
- By signing up to this service you agree to accept these terms and conditions.
Download the terms and conditions (PDF, 93.87 KB).