Household waste collection services

Which bins or sacks you should have

If you live in a house, these are the standard recycling and rubbish bins provided to most residents:

Bin type	What can go in the bin	Bin size	When collected
Recycling bin (blue-lidded wheeled bin)	Paper, card, plastic and cans What can go in your recycling bin	240 litre Smaller 140 litre can be provided on request	Every 2 weeks (fortnightly)
External food bin (brown) and kitchen caddy (silver)	Cooked and uncooked food waste and scraps What can go in your food waste caddy and bin	23 litre brown external food bin and 5 litre silver kitchen caddy You can request additional caddies free of charge	Weekly
Garden waste bin (green-lidded wheeled bin)	This is a subscription service for recycling your green garden waste What can go in your garden waste bin	140 litre or 240 litre Optional paid for bin – size can be chosen when you register for the service	Every 2 weeks (fortnightly)
General waste bin (black/grey-lidded wheeled bin)	Items that you cannot reuse, repair or recycle What can go in your general waste bin	140 litre Larger 240 litre bin can be provided on request if criteria is met	Every 2 weeks (fortnightly)

Missing or replacement bins

Find out how to request a new recycling or rubbish bin if yours is missing or needs replacing.

If you have just moved into the borough and are missing your bins, you can request these in the same way.

Properties not suitable for bins

Some locations are not suitable for standard bin collections – for example, where there is no space at the front of the property to store bins. In these cases, we provide grey rubbish sacks and blue recycling sacks. These sacks are collected weekly.

We deliver sacks twice a year, in April and October. If you need more, you can request additional sacks.

Request new or replacement sacks

If your household uses sacks, you're also eligible for a food waste collection.

Household waste collection schedule

We collect your rubbish and recycling on the same day each week, including bank holidays.

Find your household collection day

You must put your bins out by 5:30am on your collection day, at the edge of your property.

After collection, our crew will return your bins close to where they were picked up, as long as it is safe and suitable. Bins should be stored within your property boundary where possible, and not left on the pavement outside of collection times.

The only exception is Christmas and New Year, when collection days may change.

In extreme weather, collections may be delayed or cancelled. We will keep you updated on this website.

Request for bins in new developments

If you're moving into a new-build property, or have recently moved in, it is the responsibility of the developer or landlord to arrange delivery of your bins.

There is a charge for the initial supply of bins to new developments.

For more information, see our Commercial Services pages.