Your Council Tax bill shows the yearly amount you need to pay, your payment plan and when you need to make these payments by.
If you need help understanding your Council Tax bill, refer to our sample bill (PDF, 1051.01 KB).
If you think a payment you have made is missing, first check your payment history in your Enfield Connected account. If the payment is not there, email firstname.lastname@example.org and include:
- the payment date
- the amount of the payment
- how the payment was made - online or in person
- the name of the bank
- proof of payment, such as a receipt or a copy of a bank statement
If you think your bill is incorrect or you would like another paper copy of your bill, email email@example.com. Make sure the subject of your email includes your Council Tax number inside angled brackets, for example <12345678>.
We may be able to help if you are having difficulty paying your bill.