Difficulty paying Council Tax
If you’re struggling to pay your Council Tax, contact us as soon as possible. Call 020 8379 1000 or email revs@enfield.gov.uk to talk about your situation. We may be able to agree a payment plan.
Please include your Council Tax number in the subject line, inside angled brackets (for example <12345678>).
Discounts and support
You may be entitled to a discount, disregard or exemption – see Council Tax discounts.
If you're on a low income, you may be able to get Council Tax Support.
If you already receive Council Tax Support but are still struggling to pay, you can apply for a Council Tax Hardship payment.
Cost of living support
If rising costs mean you cannot afford essentials, see Cost of Living support for help and advice.
Welfare advice and debt support
If you’re vulnerable or affected by council debts, our Welfare Advice and Debt Support team can help.
Complete the referral form on the Welfare Advice and Debt Support page and they will contact you to discuss what advice and support they can offer.
Free independent debt advice
You can also get free, confidential advice from these organisations:
- Step Change: debt advice for all types of debt – call 0800 138 1111 (Monday to Friday, 8am to 8pm and Saturday 8am to 2pm)
- National Debt Line: independent help to manage debts yourself – call 0808 808 4000 (Monday to Friday, 9am to 8pm and Saturday 9:30am to 1pm)
- Money Helper: advice on money matters, including benefits and debt – call 0800 011 3797 (Monday to Friday, 9am to 5pm)
- Citizens Advice: help with many issues, including debt – call 0800 144 8848 (Monday to Friday, 9am to 5pm)