We may remove your vehicle if you do not comply with parking restrictions.
You will need to pay a fee and have the correct supporting documents to release your car.
You can pick up your vehicle at:
Crown Road Vehicle Park
Unit 2 Crown Road
Enfield
EN1 1TH
Telephone: 020 3856 0036
Opening hours: Monday to Sunday, from 7am to 7pm
We accept all payments methods except American Express and cheques.
Items needed before a vehicle can be recovered from the car pound
Before a vehicle is released from the pound, you’ll need to provide proof of identity, ownership of the vehicle and pay all charges – Penalty Charge Notice, release fee and any storage charges.
Claiming a vehicle you own
You will need to provide proof of address, photo ID and proof of ownership:
Proof of address
You’ll need to provide one of the following:
- Council Tax bill (for the current year)
- Utility bill (dated within the last 3 months)
- Bank statement (dated within the last 3 months)
Proof of ownership
You’ll need to provide one of the following:
- Vehicle registration document (V5)
- Insurance certificate or schedule (must be a named driver)
- Receipt of purchase from an approved dealership
- HP agreement for the vehicle
Insurance certificates/schedules commenced on the day of removal or release will not be accepted. Temporary insurance is not accepted.
Car keys will not be accepted as proof of ownership of a vehicle.
Proof of photo identification
You’ll need to provide one of the following:
- Valid driving licence
- Valid passport
- National identity card (overseas visitors)
Note: the name and address details of both identity, address and ownership must be the same if you own the vehicle.
Vehicle release charges
Penalty charges are set by the London Councils Transport and Environment Committee, with approval from the Mayor of London and the Secretary of State.
The level of penalty charges and associated fees have not been reviewed since 2010. Following a recommendation to increase these fees, the new charges and additional fees will take effect in the London Borough of Enfield from 7 April 2025.
If your vehicle was removed on or after 7 April 2025, the following charges will apply:
| Type | Charge |
|---|---|
| Release charge | £280 |
| Penalty charge notice (PCN) | Varies |
| Storage charges | £55 (per day), after the first day |
| Disposal fee | £100 |
If your vehicle was removed before 7 April 2025, the following charges will apply:
| Type | Charge |
|---|---|
| Release charge | £200 |
| Penalty charge notice (PCN) | Varies |
| Storage charge | £40 after the first day |
| Disposal fee | £70 |
Appeal against removals
After you have collected your vehicle from the car pound, you have 28 days to appeal the removal decision and the issue of the penalty charge notice. You cannot appeal against the removal until your vehicle has been released from the car pound.
You can submit your appeal to pcnappeals@enfield.gov.uk or write to:
NSL Limited
PO Box 65732
First Floor
London
N13 9BL
Trace your vehicle
You can trace a vehicle towed away by any London council by visiting TRACE. This service is available anytime, and will tell you which car pound the vehicle has been taken to, and how to get it released.