Enfield Public Safety Centre
The Enfield Public Safety Centre (EPSC) is a combined local authority video surveillance system (VSS) monitoring, traffic enforcement, video alarm and lone worker receiving centre. Based in Edmonton, the centre opened in May 2003 and is a purpose-built, high security BS5979 Category 2 Alarm Receiving Centre (ARC).
The centre monitors VSS cameras 24 hours a day, 7 days a week, and operates to strict guidelines around privacy and retention of images. It is regularly inspected to ensure it complies with these guidelines.
The EPSC also has the capacity to offer a full monitoring and response service. It monitors various types of alarms, including:
- intruder (building)
- personal attack (lone worker)
- careline (vulnerable persons)
- vehicles, both for internal and external clients to Enfield
The EPSC has helped the police in their investigations, enabling many arrests and providing vital evidence for trials and prosecutions.
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Current clients and partners who use the centre include:
- Corporate Health and Safety Unit
- Metropolitan Police
- Transport for London
- Enfield Housing
- Facilities Management
Enfield Council work in line with the Surveillance Camera Commissioner. To get the most up to date news, visit GOV.UK.
Good news stories
- Council’s CCTV control room staff help police catch moped driver
- Three arrested after Enfield Council CCTV operators track street brawl
- Enfield Council's unprecedented public safety achievement (PDF, 108.31 KB)
- Robber's CCTV arrest
Our awards and accreditations
- SSAIB BS8484 Lone Worker 2018 (PDF, 65.57 KB)
- SSAIB 5979 Certificate 2015 (PDF, 58.6 KB)
- Surveillance Camera Commissioner Certificate of Compliance 2021-2026 (PDF, 657.59 KB)
- Enfield Council's unprecedented public safety achievement heralded (PDF, 108.31 KB)
Privacy Impact Assessment
Code of practice
Get in touch
For any VSS related enquiries, email firstname.lastname@example.org.
How to report a crime
- Reporting a crime in an emergency
In an emergency you should phone 999. You should use this service to contact police in situations when you need an urgent response, that is, if a crime is happening now or if anyone is in immediate danger.
- Reporting a crime which does not require an immediate response
If you want to make a report to the police, but the matter is not urgent please call using the non-emergency number 101.
- Reporting a crime anonymously
If you have any information on a crime and wish to report it anonymously, call Crimestoppers on 0800 555111.
- Antisocial behaviour, domestic violence and hate crimes
You can contact our Community Safety Unit to report the above crimes.
- Terrorism helpline
Visit our Prevent page.