Enfield Public Safety Centre
The Enfield Public Safety Centre (EPSC) is a combined local authority closed-circuit television (CCTV) monitoring, traffic enforcement, video alarm and lone worker receiving centre. Based in Edmonton, the centre opened in May 2003 and is a purpose-built, high security BS5979 Category 2 Alarm Receiving Centre (ARC).
The centre monitors CCTV cameras 24 hours a day, seven days a week, and operates to strict guidelines around privacy and retention of images. It is regularly inspected to ensure it complies with these guidelines.
The EPSC also has the capacity to offer a full monitoring and response service. It monitors various types of alarms, including:
- Intruder (building)
- Personal attack (lone worker)
- Careline (vulnerable persons)
- Vehicles, both for internal and external clients to Enfield
The EPSC has aided the police in their investigations, enabling many arrests and providing vital evidence for trials and prosecutions.
Financial year | Incidents recorded | Associated arrests |
---|---|---|
2008/09 | 2,044 | 663 |
2010/11 | 4,218 | 910 |
2011/12 | 7,548 | 1,139 |
2012/13 | 14,270 | 1,437 |
2013/14 | 19,406 | 1,774 |
2014/15 | 16,026 | 1,779 |
2015/16 | 18,766 | 1,586 |
2016/17 | 18,594 | 1,342 |
2017/18 | 18,676 | 1,152 |
2018/19 | 19,149 | 1011 |
2019/20 | 20,196 | 868 |
2020/21 | 16,615 | 622 |
Current clients and partners who use the centre include:
- Corporate Health and Safety Unit
- Metropolitan Police
- Transport for London (TfL)
- Enfield Housing
- Facilities Management
The London Borough of Enfield work in line with the Surveillance Camera Commissioner. To get the most up to date news, visit GOV.UK.
Good news stories
- Enfield Council's unprecedented public safety achievement (PDF, 108.31 KB)
- Hate Crime arrest
- Robber's CCTV arrest
- Three arrested after Enfield Council CCTV operators track street brawl
- Two arrested in cannabis bust
Our awards and accreditations
- SSAIB BS8484 Lone Worker 2018 (PDF, 65.57 KB)
- SSAIB 5979 Certificate 2015 (PDF, 58.6 KB)
- Surveillance Camera Commissioner Certificate of Compliance 2021-2026 (PDF, 657.59 KB)
- Enfield Council's unprecedented public safety achievement heralded (PDF, 108.31 KB)
Annual report
Annual report 2017-18 (PDF, 1369.51 KB)
Privacy Impact Assessment
Privacy Impact Assessment (PDF, 132.09 KB)
Self assessment
Self Assessment Tool (PDF, 331.44 KB)
London Borough of Enfield CCTV Code of Practice
Code of Practice (PDF, 331.44 KB)
Get in touch
For any CCTV related enquiries, email cctv@enfield.gov.uk.
How to report a crime
- Reporting a crime in an emergency
In an emergency you should phone 999. You should use this service to contact police in situations when you need an urgent response, that is, if a crime is happening now or if anyone is in immediate danger. - Reporting a crime which does not require an immediate response
If you want to make a report to the police, but the matter is not urgent please call using the non-emergency number 101. - Reporting a crime anonymously
If you have any information on a crime and wish to report it anonymously, call Crimestoppers on 0800 555 111. - Antisocial behaviour, domestic violence and hate crimes
You can contact our Community Safety Unit to report the above crimes. - Terrorism helpline
Visit our Prevent page.