Rent

Payments

Rent Payments can be made through the following methods:

For queries regarding HGL/ ELM rental accounts please contact hgl.elm.incometeam@housinggateway.co.uk or call 020 3855 5863.

For queries regarding ELAA rental accounts please email el.rent@housinggateway.co.uk or call 020 3880 2113.

If you have a query about a rent increase, please email rie@housinggateway.co.uk.

Universal Credit

If you need help with rent payments, Universal Credit (UC) offers a housing element to assist with rent. You can apply at: https://www.universal-credit.service.gov.uk/start.

If you require additional help with UC, please contact the Universal Credit helpline on 0800 328 5644.