Payments
You can pay your rent in the following ways:
- By standing order. Use the following details for standing orders and bank transfers:
- Payee: London Borough of Enfield
- Sort code: 09-07-20
- Account number: 05150817
You must include your account reference when making a payment.
- Pay your rent online
- By calling our automated payment line on 020 8379 1000 (option 1)
- Using a barcoded letter at any Payzone outlet
Contact details
For HGL and ELM rental account enquiries
- Email: hgl.elm.incometeam@housinggateway.co.uk
- Telephone: 020 3855 5863
For ELAA rental account enquiries
- Email: el.rent@housinggateway.co.uk
- Telephone: 020 3880 2113
Universal Credit
If you need help with rent payments, Universal Credit (UC) offers a housing element to assist with rent. You can apply at GOV.UK – Universal Credit online.
If you need additional help with Universal Credit, call the Universal Credit helpline on 0800 328 5644.
For support with your rent arrears, see Housing Payment.
For information about a crisis fund, see Crisis and Resilience Fund.