This is a web version of our Homelessness help: summary factsheet (PDF, 143.66 KB).
The information on this page was correct at the time of publication (11 December 2024).
How we could help you
- Free homelessness advice
- Homelessness and housing support if you are legally eligible
- Housing support could include temporary accommodation, and helping you to find a suitable longer-term home
If we decide to house you
- You will not automatically get a council flat or house. Being homeless does not mean we must offer you social housing.
- We house people where rents are affordable. Your accommodation can be anywhere in the UK. So, you might have to move far away from Enfield.
- We will consider your household’s needs and the amount of rent you can afford
- We will make one offer of suitable housing. This is likely to be a home for rent in the private sector.
- For more housing options, you should register with our partners
- If you do not accept a suitable offer of accommodation, we will check if you should get other help from us
- After we complete the legal duties we owe you, we will let you know and close your case
What you must do
- Tell us about changes to your needs and household situation
- Make sure we have your email address and phone number to contact you
- Pay your rent on time (housing is not free)
- Continue to find your own housing while we try to help you
- Complete your tasks if you get a Personal Housing Plan (PHP)
- Be ready to accept an offer of housing
- If you think the housing we offer you is not suitable, you should still accept our offer. After you accept, you can request a review.