The factsheets and links on this page can help you understand our homelessness policies and support.
These resources can guide you, but they are not a substitute for professional advice about your circumstances.
Our factsheets
General homelessness information and advice
Homelessness help: summary. A short introduction to the homelessness help we offer. It includes your responsibilities and what happens if we decide to house you. (View PDF version – Homelessness help summary factsheet (PDF, 143.66 KB)).
Homelessness help for families. For advisors and anyone supporting families in Enfield. This factsheet explains the support we offer, how to contact us, and where to get further advice. (View PDF version – Homelessness help for families factsheet (PDF, 193.78 KB)).
Social housing and homelessness. About social housing, how it’s allocated, and why you should not rely on getting social housing even if you’re homeless. (View PDF version – Social housing and homelessness factsheet (PDF, 212.25 KB)).
Avoiding homelessness
Private renters: advice to avoid homelessness. For people dealing with rent increases. This factsheet includes advice on ways to avoid becoming homeless. (View PDF version – Avoid homelessness: advice for private renters factsheet (PDF, 224.69 KB)).
Help with housing costs: housing payments. About applying for help to cover certain kinds of housing costs. (View PDF version – Housing Payments (formerly DHP) factsheet (PDF, 148.2 KB).
Evictions and overcrowding. For people worried about being evicted. (View PDF version – Evictions and overcrowding factsheet (PDF, 158.72 KB)).
If you apply to us for homelessness help
Homelessness interview and assessment. Only for people who have applied to Enfield Council for homelessness help. This factsheet tells you what to expect during your interview and assessment. It also outlines the type of housing we might offer you. (View PDF version – Homelessness interview and assessment factsheet (PDF, 148.78 KB)).
Moving on from short-term accommodation. Answers common questions about our housing placement policy for homeless households. (View PDF version – Moving on from short-term accommodation factsheet (PDF, 226.55 KB)).
Intentional homelessness: your next steps. Only for people we have found ‘intentionally homeless’. This factsheet explains what ‘intentionally homeless’ means, and has advice on what to do next. (View PDF version – Intentional homelessness factsheet (PDF, 128.88 KB)).
Free online housing and homelessness advice
Do you need homelessness help? Please start with our online homelessness self-help tool.
If you are already homeless, find out about getting help if you are homeless.