Home contents insurance
We do not cover your contents as part of the tenancy agreement. It's a good idea to consider what a home contents insurance policy would cover you for, to help you make an informed decision on whether you need one.
Contents insurance is designed to help protect your possessions. No matter how careful you are, there's always a risk that your belongings could be broken, damaged or stolen, so home contents insurance can help provide peace of mind.
To help you decide whether home contents insurance is right for you, we have teamed up with Thistle Tenant Risks and Ageas Insurance Ltd who provide the Crystal Insurance Scheme, a specialist tenants contents insurance policy.
The Crystal Insurance Scheme can offer you insurance for the contents of your home, including cover for items such as:
- electrical items
For more information or to request a call back, visit Crystal Insurance Scheme or call Thistle Tenant Risks on 0345 450 7286. You can also ask your housing officer or email firstname.lastname@example.org for an application pack.
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Antisocial behaviour includes:
- playing music loudly, or at unreasonable hours but not day-to-day living noise
- leaving rubbish in communal areas, or your garden
- hate-related incidents based on race, sexual orientation, gender, disability, religion or age
- misusing or mistreating communal facilities
Children playing is not antisocial behaviour.
We have a policy on antisocial behaviour (PDF, 221.21 KB), and will investigate allegations of antisocial behaviour and take legal action if necessary. To report antisocial behaviour:
- complete our online antisocial behaviour form
- email email@example.com
If you're experiencing a crime or it is an emergency, call the police on 999.
For more information, contact your neighbourhood officer or sheltered housing officer.
Employment support and training
Employment and skills support route map
The COVID-19 pandemic has caused huge challenges for our residents. If you're out of work or training, there is support available to help you access work or training opportunities.
The employment and skills support route map (PDF, 1574.42 KB) sets out national and local programs in six different pathways, depending on your support needs.
How to use the route map
- Identify the pathway that most applies to you
- Browse the available support
- Click on each program to find out more
- Follow the links and contact the relevant organisation to refer yourself for support
Organisations offering advice and support
If you're unsure where to start, you can get advice and guidance from the following organisations:
- National Careers Service - provides information, advice and guidance to help you make decisions on learning, training and work. To speak to an advisor, call 0800 100 900.
- Job Entry Targeted Support (JETS) Program - supports adults who have been out of work for at least 13 weeks. JETS will provide light touch, flexible and online support to help you build your CV, and access employment and training opportunities. For more information, email firstname.lastname@example.org or call 0300 456 8161.
- Love London Working - a training and employment program that aims to help anyone over the age of 16 years living in London into employment. They offer a range of support, including training opportunities, financial support and help developing key skills such as IT. They also provide support with CV writing, job applications and interview practice.
- Tottenham Hotspur Foundation - works with individuals across the community to help with CVs, job applications and access to training and employment opportunities, including targeted programs for over 50s and SEND clients. To find out more, email email@example.com or call 020 8365 5138.