- Customer Voice
- Tenants' and residents' associations
- My Home conferences
- Housing information
- Walkabouts
- Focus groups
- Events
Customer Voice
Your Customer Voice represents Enfield Council tenants and leaseholders. We make sure your views, aspirations and priorities are at the heart of the housing service.
We encourage resident engagement and work closely with you to set aims for the housing service. We regularly report back to you about our work plan.
Your Customer Voice looks at:
- housing issues, including repairs and cleaning
- changes to housing services
- environmental improvement projects
- monitoring contractors
- developing ideas and policies
If you would like to get involved, email engagement@enfield.gov.uk
Tenants' and residents' associations
If you would like to start a tenants' association for your estate, email engagement@enfield.gov.uk.
Ward | Tenants' and residents' association |
---|---|
Cockfosters | Buckfast House Chaddlewood Merryhills Court The Poplars |
Jubilee | Walmer House |
Ponders End | Alma Estate Dujardin Mews |
Southbury | Ayley Croft The Avenues |
Turkey Street | Kempe Hall |
Upper Edmonton | Scott House Snells Park |
My Home conferences
Come and meet us and your fellow residents at our face to face conferences in 2022.
- The Leaseholders' Conference - Saturday 11 June, 9:30am to 2:30pm
- The Tenants' Conference - Saturday 25 June, 9:30am to 2:30pm
We are glad to announce that the conferences will now be held face to face at the Civic Centre.
At these events you will have the chance to discuss some of the council services which affect you and your home, such as:
- our repairs service
- housing advice
- caretaking
- waste services
- advice on employment and benefits
A free lunch will be provided at the conferences, and there will be a raffle at the end of each event which you can enter to win prizes.
For details of how to take part in these events, email myhome@enfield.gov.uk and state what conference you would like to attend. Or call the conference booking line 020 1832 1834, where you will hear an answerphone message asking you to leave your name and number for a call back. We will aim to call you back within two working days to discuss the events and your booking with you.
We look forward to seeing you!
Housing information
View information for the management of your home and upcoming community events:
- Become a Damp Buster (PDF) - follow our top tips for fighting damp and mould in your home
- Stop pigeons (PDF) - for simple tips on how to prevent pigeons from roosting or nesting on your balcony and railings
Walkabouts
A new schedule will be uploaded in May.
Estate walkabouts give you a chance to meet the housing officers and caretaking managers who are responsible for your estate. The officers are there to address your concerns.
Focus groups
If you would like to start a focus group for your estate, email engagement@enfield.gov.uk.
Ward focus groups
- St Mary's, St Josephs & Emsworth Close - Jubilee
- Exeter Road - Brimsdown
- The Shires - Edmonton Green
- Whitefields Estate - Broxbourne
- Welham Road - Southgate
- Fore Street - Edmonton Green
- Jasper's Close - Carterhatch
Events
On your doorstep
This is a chance to talk to your Housing Officer about issues on your estate.
There will also be a free bouncy castle at each event.
Location | Day | Date | Times |
---|---|---|---|
Shires | Saturday | 21 May | 11am to 2:30pm |
Beale Close | Saturday | 28 May | 12pm to 3pm |
Alma | Monday | 30 May | 11am to 2:30pm |
Fore Street Edmonton Estate | Wednesday | 1 June | 11am to 2:30pm |
Avenues | Tuesday | 26 July | 11am to 2:30pm |
Lytchet Way | Thursday | 28 July | 11am to 2:30pm |
Kettering | Tuesday | 2 August | 11am to 2:30pm |
Avenues Estate (Welham Road) | Thursday | 4 August | 11am to 2:30pm |
Electric Quarter | Tuesday | 9 August | 11am to 2:30pm |
Whitefields | Thursday | 11 August | 11am to 2:30pm |
Ayley Croft | Tuesday | 16 August | 11am to 2:30pm |
Potters Bar (Ashwood) | Thursday | 18 August | 11am to 2:30pm |
Klinger Estate | Tuesday | 23 August | 11am to 2:30pm |
Burncroft Estate | Thursday | 25 August | 11am to 2:30pm |
Kempe/Elsinge | Tuesday | 30 August | 11am to 2:30pm |
Brookbank/Dendridge/Auckland Close | Thursday | 1 September | 11am to 2:30pm |
Community festivals
These events are for the community, so please bring family and friends.
There will be a bouncy castle, rides, food vans, face painting and more.
Location | Day | Date | Times |
---|---|---|---|
Exeter Road | Saturday | 2 July | 11am to 5pm |
Joyce and Snells | Saturday | 13 August | 11am to 5pm |
Four Hills Estate | Saturday | 10 September | 11am to 5pm |