Information for tenants

The Renters’ Rights Act 2025 improves security, fairness and living standards for private renters. The key changes include:

For more information on the changes, read the tenant's guidance – visit GOV.UK - Understanding what the new law means for private renters in England.

Private Rented Property Licensing

Private rented property licensing provides clear guidance for landlords on property and management standards. It allows us to tackle poor housing conditions and antisocial behaviour that is sometimes associated with private renting.

If you’re concerned about the condition of the property you live in or want to report an issue with a neighbouring private rented property, you can report this confidentially to us. This will help us improve the borough for everyone and hold landlords to account. We will only contact you if you provide your contact details and confirm that you’re happy for us to do so.

You can tell us about issues with a privately rented property, such as:

Report a problem with a privately rented property

If you think a private rented property does not have a licence, you should check the online register before reporting.

The Greater London Authority (GLA) reporting tool allows tenants to report a rogue landlord or agent in the London borough they live in. You can also use the rogue landlord and agent checker to check a landlord or agent before you sign a rental agreement.

If you're threatened with homelessness, see what to do if your landlord asks you to leave.

Council news directly to you

The latest news in your inbox every week. Council news, community updates, local events and more.

Sign up Sign up