If someone is being violent towards you, call 999. If you are not in immediate danger, you can call 101.
Are you homeless, or threatened with homelessness, because of violence or abuse? Call us on 020 3821 1769 (Monday to Friday, 9am to 5pm).
If our service is closed, and you cannot stay in your home, please call our out-of-hours service on 020 8379 1000.
Help for tenants who are victims of violence or abuse
- Enfield Council tenants – contact your tenancy manager or call 0800 40 80 160
- Temporary accommodation residents – contact your property manager or call 020 8379 1000
- Housing association tenants – contact your housing association
Homelessness help for domestic abuse victims
We will:
- assess your current situation
- consider what you have done so far (for example, contacting the police)
- discuss other ways to help you (for example, organisations that find victims of domestic violence somewhere safe to live)
- check you are eligible for homelessness help due to domestic abuse
If you are eligible for our help, we will do a homelessness assessment for you. We could offer you emergency accommodation until we complete this assessment.
Information about how we could support victims of domestic abuse is in our Domestic Abuse and Housing Policy (PDF, 2367.75 KB).
Further support for abuse victims
Start with ‘Domestic abuse: how to get help’ (GOV.UK).
To speak to someone, call the free National Domestic Abuse Helpline on 0808 2000 247. You can also use the live chat on their website.
For more ways to get help, check our resources and advice for abuse victims. These include support for women, men, young people and older people.