Stray dogs

You can report any stray dog even if it has a tag. You should first check the dog collar for a tag and contact the owner.

You can contact our dog collection service on 0782 509 8947 every day. If you have taken the dog home, we can also come and pick it up.

If the dog is aggressive you should call the police on 999.

We will try to respond as soon as possible but may not be able to pick up any stray dogs in the last hour. Outside of opening hours, you can leave a message and we will respond on the next working day.

Stray dogs are kept at our kennels for 7 days while we try to find the owner. If it is not claimed during this period, we will rehome the dog.

Dog collection service opening hours
Monday to Friday (including bank holidays)
7am to 10pm
Saturday and Sunday
10am to 8pm

Lost dogs

You can also contact our dog collection service if your dog has gone missing.

There is a charge for looking after your dog when it is under our care. This consists of a collection fee of £130 (which includes a £25 statutory fee) and £12 per day for kennelling and all other necessary veterinary costs.

You will need to have a photo ID, proof of address, and all charges paid to pick up your dog.

Microchipping of dogs in England - new legislation

From April 2016, it is compulsory for all dog owners to have their dog microchipped and to keep the details up to date. All dogs must be microchipped by the time they are 8 weeks old.

Owners of dogs not microchipped will be given advice and issued with a 21 day notice. If the dog is still not microchipped after 21 days the owner can be liable for a fine of up to £500.

If your dog is picked up by us as a stray and is not microchipped, when you pay for its return we will microchip it for free.

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