This page signposts organisations for help and support with mental health and wellbeing for children and young people, parents, carers and guardians.
Crisis support and suicide prevention
If you or someone else is in immediate risk of harm, phone 999.
Enfield CAMHS Crisis Line
A 24/7 crisis line which provides advice to those in a crisis:
- Age range: all ages
- Phone: 0800 151 0023
Stay Alive App
A suicide prevention app created by Grassroots Suicide Prevention. It can be used by individuals struggling and suicidal thoughts, or by those worried about someone else:
- Age range: all ages
- Website: Stay Alive
Papyrus
Hopeline UK provides confidential support and advice for anyone under 25 who is experiencing thoughts of suicide:
- Age range: up to 35
- Website: Papyrus UK
- Phone: 0800 068 4141
- Text: 88247
- Email: pat@papyrus-uk.org
Shout
Access to free, confidential text support from trained volunteers:
- Age range: all ages
- Website: Shout
- Text: SHOUT to 85258 (24 hours a day, 7 days a week)
Body and Soul – YANA
A 24-week dialectical therapy programme for young who are most at risk of suicide:
- Age range: 16 to 35
- Website: Body and Soul (self-referral)
Anna Freud crisis messenger
A 24/7 free, confidential, text support service for anyone who is feeling overwhelmed or struggling to cope:
- Age range: all ages
- Website: Anna Freud
- Text: AFC to 85258
Mental health support
My Young Mind Enfield (MYME)
A school-based service working collaboratively with a multi-professional team to provide early intervention prevention for child mental health. To check if MYME is already in your school, speak to your school mental health lead / pastoral team or check your school’s website.
- Age range: 5 to 18
- Website: Waiting Room - My Young Mind Enfield
NHS Waiting Room
Find mental health support, self-care tools, peer advice and local services designed for young people.
- Age range: all ages
- Website: London Waiting Room
NHS 111
If you need help urgently but you are not at risk of harm or serious illness.
- Age range: all ages
- Website: NHS 111 online
- Phone: 111, option 2
Young Minds
UK charity improving children and young people’s mental health.
- Age range: all ages
- Website: Young Minds
Youth Access
Find your nearest youth counselling service for ages 12 to 25.
- Age range: 11 to 25
- Website: Youth Access
Place 2 Be
Your school may have access to Place2Be, who provide mental health support in schools through one-to-one and group counselling. To see if Place2Be is available in your school, speak to your school’s mental health or pastoral team.
- Age range: school ages
- Website: Place2Be
Kooth
Free, anonymous and safe online wellbeing platform for young people. Includes a text-based counselling service, articles, forums, activities and a daily journal. The site is open 24 hours a day.
One-to-one counselling with a qualified counsellor is available weekdays from 12 noon to 10pm, and weekends from 6pm to 10pm.
- Age range: all ages
- Website: Kooth
Samaritans
24-hour telephone helpline offering emotional support to anyone in distress. A free, confidential listening service, 24 hours a day, 7 days a week.
- Age range: all ages
- Website: Samaritans
- Phone: 116 123
- Email: jo@samaritans.org
Childline
Free 24-hour phone and online counselling for children and young people under 18. You can call, chat online, email or post on message boards.
- Age range: up to 19
- Website and online chat: Childline
- Phone: 0800 1111
Getting support
Become
A free, friendly and confidential support service for children in care and care leavers. Open Monday to Friday, 10am to 5pm.
- Age range: all ages
- Website: Become
- Phone: 0800 023 2033
- WhatsApp: 07860 034982
- Email: advice@becomecharity.org.uk
NSPCC
Charity working to protect children.
- Age range: all ages
- Website: NSPCC
- Phone: 0808 800 5000
- Email: help@nspcc.org.uk
The Mix
Free advice for young people aged 13 to 25 on sex, relationships, drugs, mental health, money and jobs.
- Age range: 13 to 25
- Website: The Mix
- Phone: 0808 808 4994
- Text: THEMIX to 85258
Community Help Points in Enfield (CHiPS)
Young people can go to any marked CHiPS establishments to ask for help and assistance. There are around 200 help points in Enfield and these can be recognised by the blue ‘H’ logo.
- Age range: all ages
- Website: CHiPS Enfield
Get It
Advice on sexual health, free condoms and STI tests.
- Age range:
- 16-25 for online registration
- Under 16, visit an outlet – check website for locations
- Website: Get It
Parenting advice
Dad info
Free expert advice for fathers on legal issues, child development, financial advice and more.
- Age range: all ages
- Website: Dad info
Gingerbread
Free support for single-parent families. Includes local friendship groups, an online forum and advice from other parents.
- Age range: all ages
- Website: Gingerbread
Neurodiversity support
Addiss
Information about ADHD and support.
- Age range: all ages
- Website: Addiss
- Phone: 020 8952 2800
- Email: admin@addiss.co.uk
Enfield Advisory Service for Autism
Self-refer, no diagnosis necessary.
- Age range: up to 25 years
- Website: Enfield Advisory Service for Autism
- Phone: 07921 298440
- Email: admin@enfieldasa.org.uk
Enfield Educational Psychology Service
There is usually an Educational Psychologist linked to the Virtual School.
- Phone: 0208 379 2000
- Email: eps@enfield.gov.uk
Enfield's local offer
Provides help and support to children and young people with special educational needs and disabilities (SEND), and their families.
- Age range: all ages
- Website: Enfield Council - Local offer
LGBT support
Mosaic LGBT Trust
For young people who are lesbian, gay, bisexual or trans, or think they might be. A safe space to meet others and connect.
- Age range: 12 to 25
- Website: Mosaic LGBT Trust
- Phone: 0300 800 5428
- WhatsApp: 07550 124 393
- Email: welcome@mosaictrust.org.uk
The Albert Kennedy Trust
Supports LGBT people who are homeless or living in a hostile environment. The website includes a chat feature.
- Age range: 16 to 25
- Website: AKT
Gendered Intelligence
Runs arts programmes, creative workshops, mentoring and youth group sessions for trans youth across the UK.
- Age range: 8 and over
- Website: Gendered Intelligence
- Phone: 0800 640 8046
- WhatsApp: 07592 650496
- Email: supportline@genderedintelligence.co.uk
Mindline Trans+
A confidential emotional, mental health support helpline and signposting service for people who identify as Trans, A Gender, Gender Fluid, Non-binary. We are also able to offer support to friends and family. Phones are answered by Trans and Trans allies.
- Age range: all ages
- Website: Mindline Trans+
- Phone: 0300 330 5468 (Friday, 8pm to 11pm)
Bullying
Your school will have an anti-bullying policy you may also wish to refer to.
The Anti-Bullying Alliance
- Age range: all ages
- Website: Anti-bullying Alliance
Cyber bullying
- Age range: all ages
- Website: Kidscape
Eating disorder support
Beat
The UK’s leading charity for anyone affected by eating disorders. This includes anorexia, bulimia, eating disorder not otherwise specified (EDNOS), or any other difficulties with food, weight or body image. Website includes a chat feature.
- Age range: all ages
- Website: Beat Eating Disorders
- Phone: 0808 801 0677 (3pm to 8pm, Monday to Friday)
- Email: help@beateatingdisorders.org.uk
Support for parents and guardians
Qwell
Free digital mental wellbeing support for adults across the UK.
- Age range: Adults
- Website: Qwell
Young Minds for Parents
Advice for parents worried about their child’s behaviour or mental health. Website includes chat feature.
- Age range: all ages
- Website: Young Minds for Parents
- Phone: 0808 802 5544 (9.30am to 4pm, Mondays, Thursdays and Fridays, and 9.30am to 6pm, Tuesdays and Wednesdays)
Dad info
Free expert advice for fathers on legal issues, child development, financial advice and more.
- Age range: all ages
- Website: Dad info
Gingerbread
Free support for single-parent families. Includes local friendship groups, an online forum and advice from other parents.
- Age range: all ages
- Website: Gingerbread