Members
You can use our free self-service portal, Engage. It is available to active and deferred members 24 hours a day, 7 days a week.
Through Engage, you can:
- view your personal and membership details
- run your own retirement projections and estimates
- view your annual benefit statements (active members)
- view your current pension benefit values (deferred members)
- view annual allowance figures
To access Engage, visit the Engage Portal.
If you want to submit a request, complete a form, read a guide or view the latest newsletters, see forms, guides and newsletters.
Employers
For all employer related information, see employers.
Email - zpensions@enfield.gov.uk.
Admin, Investment and Data teams
The Enfield Pension Fund is supported by several specialist teams, including Administration, Investment, and Data.
To ensure your query reaches the right team, please contact us via:
- Email: zpensions@enfield.gov.uk
- Phone: 020 8379 3168
A member of our team will direct your query to the relevant person.
Compliments and complaints
We would like to hear from you if you have received a good service from us.
If you feel you have not received the level of service you would expect, tell us and this will be investigated by a senior member of staff.
Pay us a compliment or make a complaint
Independent Disputes Resolution Process
After receiving a response to a complaint you have made, if you still feel that the matter has not been resolved, view our Internal Dispute Resolution Procedure (PDF, 254.46 KB).
Email: zpensions@enfield.gov.uk.
You can call the Pension line on 020 8379 3168.