Returning library loans
We provide a wide range of books, CDs and DVDs to borrow and enjoy. We ask in return that you take care of items you have borrowed and return them by the date they are due so others can enjoy them as well. Where items are returned late, fines and charges will apply.
If you think you might forget when your book is due, you can set up an email reminder. This will notify you two days before your items are due. You can also renew your loans online.
Owing money on your account
If you owe more than £10 on your account you will have 14 days to pay this amount off. If after 14 days you still owe more than £10 you will be referred to our Unique Management Services and you will have to pay a £10 administration fee.
You can make payments or set up payment plans in person at any of our four hub libraries:
- Enfield Town
- Edmonton Green
- Palmers Green
- Ordnance Unity Centre
Card payments can also be taken over the phone at the above libraries. Remember to have your library card and payment details with you before phoning.
You can now also pay via our online catalogue by logging into your account and accessing your charges.
Renewing library loans
You can renew items:
- via our 24-hour online catalogue
- via our 24-hour renewal line 0333 370 4700 (you'll need to quote your library membership card number)
- in person at any of our libraries
- by telephone during library opening hours
We charge for late items. If there was a charge to borrow your item, you need to pay the same charge again when renewing it.
If your books are already overdue when you renew them, any overdue charges (PDF, 124.83 KB) will also be payable upon renewal.
If there is a request for the item you have on loan, you can't renew or extend its loan.