Environment and Street Scene

Survey

We are currently undertaking a survey seeking the views of Enfield residents about our Environment and Street Scene services. Please take 5 minutes to let us know what you think of issues like waste, street cleansing, antisocial behaviour, emergency planning and transport. All of your answers will be treated in the strictest confidence and will only be used to monitor and improve our services. If you have any questions regarding this survey please email consultations@enfield.gov.uk.

1.	How easy or difficult do you think it is to contact the Council’s Environment and Street Scene department?
	Very easy		Fairly difficult
	Fairly easy		Very difficult
	Neither easy nor difficult

2.	How do you prefer to contact Enfield Council?
	By telephone		By letter
	By email		In person
	Through the website		Other

3.	Where do you look for information on Environmental Services?
	Council website		At a Council building (e.g. Civic Centre or local library)
	Local press		Other
	"Our Enfield" magazine

4.	How satisfied or dissatisfied are you with each of the following services provided or supported by Enfield Council?
		Very satisfied		Fairly satisfied		Neither satisfied nor dissatisfied		Fairly dissatisfied		Very dissatisfied		Don't know
	Keeping public land clear of litter and refuse
	Refuse collection
	Doorstep recycling
	Local tips/household waste recycling centres
	Local transport information
	Public car parks
	Street lighting
	Maintenance of street trees, shrubs and grass verges
	Pavement maintenance
	Road maintenance
	Tackling antisocial behaviour (ASB)

Antisocial Behaviour (ASB)

5.	Did you know that Enfield Council provides services to tackle ASB?
	Yes		No

6.	Do you know how to report ASB to the Council?
	Yes		No

You can report ASB by calling 0208 379 4612

Please press 'next' to continue with this survey

7.	Thinking about your local area, how much of a problem do you think each of the following are?
		A very big problem		A fairly big problem		Not a very big problem		Not a problem at all		No opinion
	Noisy neighbours or loud parties
	Teenagers hanging around on the streets
	Rubbish and litter lying around
	Vandalism, graffiti and other deliberate damage to property or vehicles
	People using or dealing drugs
	People being drunk or rowdy in public places
	Abandoned or burnt out cars

8.	...and how much would you agree or disagree that the police and other local public services are successfully dealing with these issues in your local area?
	Strongly agree		Tend to disagree
	Tend to agree		Strongly disagree
	Neither agree nor disagree		Don't know

9.	How safe or unsafe do you feel when outside in your local area...
		Very safe		Fairly safe		Neither safe nor unsafe		Fairly unsafe		Very unsafe		Don't know
	...after dark?
	...during the day?

Emergency Planning

10.	How well informed do you feel about what to do in the event of a large-scale emergency e.g. flooding, human pandemic flu?
	Very well informed		Not well informed at all
	Fairly well informed		Don't know
	Not very well informed

11.	Do you know where to find information and advice on larger scale emergencies that may affect you and your family?
	Yes		No

12.	Do you know what you should do if you, your family or your property were involved in an emergency?
	Yes		No

13.	If Enfield Council had a service that warned and informed the public before, during and after a major emergency or severe disruption via text message and/or email, would you be interested in signing-up?
	Yes		No

14.	Have you or any of your family seen or been made aware of ‘Emergency Planning’ advice or information through Enfield Council?
	Yes		No

Getting around in Enfield

15.	Do you agree that moving around on foot within 15 minutes walking distance of your home is easy?
	Strongly agree		Disagree
	Agree		Strongly disagree
	Neither agree nor disagree		Don't know

16.	Do you agree that travelling around by car in Enfield is easy?
	Strongly agree		Disagree
	Agree		Strongly disagree
	Neither agree nor disagree		Don't know

17.	Do you agree that cycling around Enfield is easy?
	Strongly agree		Disagree
	Agree		Strongly disagree
	Neither agree nor disagree		Don't know

18.	Do you agree that road safety schemes and traffic calming initiatives (e.g. speed humps) are effective?
	Strongly agree		Disagree
	Agree		Strongly disagree
	Neither agree nor disagree		Don't know

19.	What would you like to see us do to improve traffic flow in Enfield?

In general...

20.	If you have any other comments you wish to make about Environment and Street Scene in Enfield, please add them in the box below.

About you

Your personal details are treated confidentially and protected under the Data Protection Act 1998. These details, with the exception of name and address, will assist us in the analysis of the responses

21.	In which postal area do you live?
	EN1		EN6		N9		N18
	EN2		EN7		N11		N21
	EN3		EN8		N13		N22
	EN4		EN9		N14		E4

22.	Are you....
	Male		Female		Do not wish to state

23.	Your age
	Under 19		40-44		65-69
	20-24		45-49		70-74
	25-29		50-54		75-79
	30-34		55-59		80+
	35-39		60-64		Do not wish to state

24.	Ethnicity
	British		Traveller		Caribbean
	Irish		Gypsy / Romany		African
	Greek		White and Black African		Ghanaian
	Greek Cypriot		White and Black Caribbean		Nigerian
	Turkish		White and Asian		Somali
	Turkish Cypriot		Indian		Chinese
	Italian		Pakistani		Kurdish
	Polish		Polish		Sri Lankan
	Russian		Bangladeshi
	Do not wish to state		Other

If 'other', please state ethnicity

25.	Do you have any physical or mental impairment that has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities?
	Yes		No		Do not wish to state

If yes, please state the nature of your long term illness, disability or progressive condition

Thank you for taking the time to complete this survey