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Enfield Libraries unveil new borrowing measures

Published Thursday, 27 December 2012

Enfield Council has unveiled new measures to ensure people remember to return loaned items on time in an effort to reduce the number of fines handed out for late returns.

The new system, which will come into force in all of Enfield 17 libraries from Monday 7 January, allows people to renew books, DVDs and CDs a number of times, as long as no one else wants to borrow them.

People can also be provided with an email reminder that their items are overdue two days beforehand and can renew items online, through ringing the 24 hour renewal line or one Enfield Council's 17 libraries or  in person. The new systems follow on from an amnesty on overdue items run by Enfield Council earlier this year.

People who have items 15 and 50 days overdue will be written to and reminded of the outstanding items and if there is an outstanding balance of £10 or more, or items have are overdue for more than 64 days, customers details will be handed to a debt recovery agency who will attempt to claw back the debt.

Enfield Council's Cabinet Member for Culture, Leisure, Youth and Localism, Cllr Bambos Charalambous, said: "We've put in place lots of new systems to make it as easy and convenient as possible for people to renew their library items and there is absolutely no excuse for them coming back late.

"These new arrangements are all about encouraging residents to get the most from our excellent libraries, ensure we get our stock back in good time so it can be loaned to someone else, and reduce the likelihood of people getting fined for failing to return our items - something we simply don't want to have to do."

The 24 hour renewal line phone number is 01159293388

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