Rogue Traders
Dealing with rogue traders
WARNING
Enfield Trading Standards are warning residents to be aware of possible "Rogue Traders"
BEWARE OF ROGUE TRADERS
If you are approached by any person offering to carry our repairs to your property turn them away.
Call Consumer Direct (08454 04 05 06) who will refer the matter to Enfield Trading Standards who may contact you.
IF YOU ARE AT ALL SUSPICIOUS OR FEEL THREATENED CALL 999
Dealing with Doorstep callers - Don't be deceived at the Door
How do uninvited doorstep sellers operate?
- Usually they "cold call" i.e. knock at your door without invitation
- Persuade the resident to have work done that is not necessary - typically, to the roof, driveways, gutters and fascias or general garden work
- Often they will say they are only working in the area for the day
- They may say they want more money giving you poor reasons as to why they want the extra money
- Will not give you a "cooling off" period which you are legally entitled to
- Will not give you written notice detailing your right to cancel the contract
Don't rush to part with your money. You should always use a reputable trader and get at least three quotes for the work.
Remember say "no thank you" and close the door
If the trader refuses to leave when asked, call the Police on 999
Looking for an Approved Trader
Visit www.trustmark.org.uk for details of traders who are members of this scheme
Pages in Rogue Traders
- 1. Dealing with rogue traders
- 2. External Links
Trading Standards and Licensing
Address: PO Box 57
Civic Centre
Silver Street
Enfield
EN1 3XH
Email: trading.standards@enfield.gov.uk
Telephone: Businesses enquiries - 020 8379 1000 Consumer enquiries – 01662 626 536

