Consumer advice
Enfield Trading Standards
Consumers and Businesses
Trading Standards is working to achieve a fair and safe trading environment for the residents and businesses of Enfield.
What we do:
-
Inspect business premises
-
Prosecute traders who commit offences
-
Investigate breaches of consumer protection laws
Business advice
We provide free impartial advice to businesses in Enfield .
ERWIN
For on line retail business advice visit ERWIN (Everything Regulation Whenever It Is Needed) and the Office of Fair Trading Sale of Goods Act Hub.
Consumer advice
Consumer advice is provided through direct.gov.uk/consumer.
Telephone enquiries via: 01622 626520 or 08454 04 05 06.
Written advice can be obtained via our web form.
Standard and local call rates apply.
Enfield's TrustMark Scheme
Finding a Responsible TrustMark Tradesperson
Enfield Council is a TrustMark Scheme Operator and has partnered with Exor Management Services to launch the scheme to contractors who agree to sign up to a Code of Practice, agree to adhere to Government endorsed standards with checks and audits for Health and Safety, trading viability, history, and insurance.
Enfield TrustMark helps you find contractors who trade responsibly, and are reliable and trustworthy.
Guidance for Consumers
Type in your postcode at to http://enfield.trustmark.org.uk/ to find contractors to do a variety of work around the home. Whilst we launch the scheme, accept and process applications you can find all current TrustMark members on the TrustMark website. We will soon have our own Enfield TrustMark site and a list of contractors who have applied to the Enfield scheme.
Your views are important to us. If you use a contractor from the Enfield list, please complete our Customer Satisfaction Survey.
Guidance for Contractors
For companies on our previous Building Confidence List please read the information and guidance at http://enfield.trustmark.org.uk
Trading Standards, London Borough of Enfield, Civic Centre, Silver Street, Enfield. EN1 3XH
Email: Trading.Standards@enfield.gov.uk
Telephone: 020 8379 1000
