Adult social care service customer surveys
Customer Surveys
To help us understand and assess our Enfield Adult Social Care services, we get feedback through different ways such as conducting surveys with our carers and those using our services.
Download our latest survey results:
|
2010-11 |
|
2009-10 January-March 2010 (Quarter 4) October-December 2009
(Quarter 3) |
|
2008-09 January-March 2009 (Quarter 4) |
The reports include the views of our service users and information about the age and ethnicity of the survey respondents.
National user experience surveys
Every year, we carry out at least one survey of service user experience on behalf of the Department of Health. The surveys are an important opportunity to hear the opinions of service users, and identify ways to improve our services.
In 2010 and 2008, we were asked to investigate how well community equipment and minor adaptations succeed in helping service users to live safely and independently.Download the report Equipment Service 2009-10
Download the report Equipment Service 2007-08
In 2009, we were asked to research how well our Older People's Home Care Services were meeting the needs of our service users.
Download
the report Older People's Home Care
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