London Borough of Enfield

Housing and Council Tax Benefit - An Overview

Benefit fraud - avoiding fraudulent claims

We have a Benefits Anti-Fraud Team whose job is to investigate suspected HB/CTB fraud. The Team works with many other sections and organisations, such as the Department for Work & Pensions, Her Majesty’s Revenue & Customs (HMRC) and the Police, in order to uncover a range of frauds from undeclared partners to multiple identities.

The Security Guidance has helped to prevent fraud, but there is a need to investigate those people who are determined to exploit the benefit system.

Only those people entitled to benefit are allowed to receive it. It is the council’s responsibility to ensure the benefit system is secure and that fraudulent claimants are identified and further action taken against them as necessary.

How does benefit fraud affect me?

We need to ensure that no false claims are made by people who are not entitled to benefits. Therefore when making a claim for Housing or Council Tax Benefit you are asked on the claim form to support your claim with the necessary evidence.

Any delay in supplying the evidence will mean a delay in payment to you. If you cannot supply any evidence asked for, please tell us why – don’t just leave it, as we cannot pay you until we are satisfied about your circumstances.

What happens once I am receiving benefits?

You are responsible for reporting any changes in your own, or your partners circumstances, or changes to people who live with you.

We will match our information with that held by other agencies such as DWP and HMRC. Any differences will be investigated and may result in a fraud prosecution.

We will contact everyone receiving Housing or Council Tax Benefit at some point during their claim. This could be by asking you to fill in a review form or by visiting you in your home.

The aim is to improve our service to you by making sure you receive all the benefits you are entitled to, prevent any unnecessary benefit from being overpaid, that you have to pay back, and to confirm your details to make sure that your benefit is accurate.

Benefit Fraud Reporting

If you think someone is committing benefit fraud it is important that you let us know about it. There is a confidential way for the public to pass  information about suspected fraudulent benefit claimants to Enfield Council.

You can either complete the referral form on our website

Or

phone in confidence on 020 8379 4289

Alternatively, you can ring the National Benefit Fraud Hotline on 0800 854 440. Your call is free and confidential. Lines are open 7.00am - 11.00pm, seven days a week.

Link to Benefit Fraud Investigation for more information.

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