Highway Horticultural Maintenance

Grass Cutting

Maintenance schedule

Standard grass verges by roads

• 10 summer cuts in a two-week cycle between March and October
• 1 winter cut between December and March  
• Grass is cut to a height of 50mm
• Cuttings are left on the grass areas 

Grass verges in the countryside (on banks and by footpaths)

• 10 summer cuts in a two-week cycle between March and October
• 1 winter cut between December and March  
• Grass is cut to a height of 50mm
• Cuttings are left on the grass areas 

Grass verges in conservation areas

• Once a year as standard, but also when local site conditions require a cut for the benefit of wildlife

In addition to our regular street cleaning, litter is picked before each cut to prevent the cutting-up and spread of rubbish

Edging or trimming
The edges of grass verges are trimmed once a year during the winter months.   

If your property was damaged (e.g. broken car window) as a result of grass cutting, please: 

• Record details of the incident, including the time, date, place, what damage was caused and take photographs if possible. 
• Report the incident to the contractor using the free phone number 0800 9173208.  Most claims will be settled directly through its insurer.
• Do not arrange repairs yourself before contacting us or the contractor, because this may delay the processing of your claim.
• In the unlikely event of your claim not being handled satisfactorily, you should contact Highways Services on 020 8379 4020.

Grass verge damage

If we cause any damage to grass verges during our road and pavement improvement works, we will instruct our contractors to repair it. Please contact us to report any damage caused.