Home Authority and Primary Authority schemes

If you are a business owner, we can help you ensure that you are operating in a fair and safe environment, and are complying with current legislation.

What we do 

• Provide free business advice
• Inspect businesses according to risk
• Alert business owners when they fail to comply with legislation and guide them on what to do
• Investigate complaints about businesses
• Advise retailers about product recalls

If you need to take action because of an inspection or investigation, we will advise you (verbally and in writing) what to do. Non-compliance could lead to formal enforcement action.

To help facilitate your operations, you can have your business enter into either a Home Authority or Primary Authority relationship with the service.