Contacts for Council Tax, Benefits and Business rates

By Phone

Council Tax Enquiries (Enfield Council customer service centre)
020 8379 1000
Operating hours: Monday to Friday, 8am - 6pm

The line also provides an automated 24-hour service for basic information about Council Tax, Benefits and Business Rates.

Other phone lines Operating hours: Monday to Friday, 8.30am - 4.30pm:

Benefits helpline  020 8379 3798

Business Rates 020 8379 4766

Textphone 020 8379 4998

Benefit claim service 020 8379 4779 (For those with visual difficulties)

Appointments 020 8379 4992 (Appointments take place at our Edmonton Centre and on Tuesday and Thursday until 6.00pm at the Civic Centre)

Home visits 020 8379 4779 (For those who are unable to visit a Helpdesk)

Complaints 020 8379 4629

Visit us

Visit us at our Revenue Information Helpdesks for a professional and friendly one-stop service for all revenue and benefit enquiries.

You may call at the following offices from Monday to Friday, 9am - 4pm.

Main Revenue Information helpdesk

John Wilkes House
79 High Street
Ponders End
Enfield EN3 4EN
Map

Other Revenue Information helpdesk

Civic Centre (Ground Floor)
Silver Street
Enfield EN1 3XW
Map

To pick up forms and hand in documents, plus an appointment service you can also visit:
Edmonton Centre
36-44 South Mall
Edmonton
London N9 0TN
Opening hours: Monday to Friday, 8.30am - 5pm
To make an appointment with a Benefit Assessor for a new claim for benefit or to advise of a change of circumstance call 020 8379 4992.
Map

To pick up forms and hand in documents, you can also visit:

Palmers Green Library
Broomfield Lane
Palmers Green N13 4EY

Ordnance Road Library
645 Hertford Road
EN3 6ND

Library opening hours:
Monday, Tuesday and Thursday 9am - 8pm.
Friday 9am - 5.30pm, Saturday 9am - 5pm. Wednesday - closed

By Post

Revenue and Benefits Division
Enfield Council
PO Box 63
Civic Centre
Silver Street
Enfield
Middx EN1 3XW

By Fax

Fax number: 020 8379 5191

By Email

Email address: revs@enfield.gov.uk