Mortgage Rescue Scheme
If you are behind in your mortgage repayments, your first step should be to make contact with your lender; you should do this as soon as you know you will have problems making regular payments.
Get Advice
As soon as you know you will have problems making regular payments, to get advice and help, contact:
- The company you owe.
- Enfield Council Housing Options & Advice Team on 020 8379 4399.
- Enfield Citizens Advice Bureau or Telephone: 020 8375 4170, between 9:45am and 12pm on Tuesday, Wednesday and Thursday to book for an appointment.
- Homeowners Rescue Advice Centre or Telephone: 0800 316 2240.
- Community Legal Advice to get free confidential legal advice. Find out if you quality for legal aid by calling 0845 345 4345.
More help for homeowners
Direct Gov provides comprehensive information on help available and an interactive tool for households to develop their personal 'action plan'. Find out more at the Direct Gov Mortgage Help website.
For more online information
Go to the Direct Gov website Homeowners Mortgage Support (HMS) pages: Find our more about Homeowners Mortgage Support.
The Communities and Local Government website also has further information about support available, as well as a Frequently Asked Questions section.
There is information about the Support for Mortgage Interest (SMI) on the Job Centre Plus website.
Housing Options & Advice
Reception Opening Hours:
9am - 4pm (Mon, Wed, Thurs and Friday)
1pm - 4pm (Tues Only)
Telephone Opening Hours:
9am - 5pm (Monday - Friday)
Address: John Wilkes House
79 High street
Ponders End
EN3 4EN
Tel: 020 8379 4399
Fax: 020 8379 4532






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