Translation and Interpreting Service

The local authority provides interpreting and translation service to people who need to help because English is not their first language and also sign language interpreting to deaf people. Using interpreters and having documents translated enables non-English speaking/reading residents within Enfield to access Council services. This will improve communication with residents and reduce linguistic barriers. It will also reduce misunderstandings and give residents an opportunity to communicate in their own language.

If a member of the public needs the services of an interpreter or needs a document translated they will need to contact the relevant Service Group. The Service Group in turn will contact us on behalf of that member of public.

Turnaround times for translations as follows:

• Up to 1000 words - 5 working days
• Between 1000 and 3000 words - 7 working days
• Between 3000 and 5000 words - 9 working days
• Over 5000 words - to be negotiated with the T&I Service