London Borough of Enfield

High Hedges

High hedges

If your neighbour's evergreen hedge is too tall, it may detract from your reasonable enjoyment of your home or garden.

The problem may be easily settled. Try to solve the issue or reach a compromise with your neighbour before lodging a complaint with us. Contacting the council should be the last resort; if not, your complaint may be rejected.

Under Part 8 of the Anti-social Behaviour Act 2003, you can complain about your neighbour's evergreen hedge to us but we will not act to mediate or negotiate on your behalf.

To justify your complaint,

The hedge must be:

  • More than two metres in height
  • Growing on land owned by someone else
  • Made up of a line of two or more trees/ shrubs
  • Mostly evergreen or semi-evergreen
  • Obstructing light or views even if there gaps in the foliage or between the trees/ shrubs

You must be:

  • The owner or occupier (e.g. tenant) of the property affected by the hedge.
  • The property affected by the trees must be residential.

How to lodge a complaint

No documentation is needed when you first contact us.

If we are to take formal action, you have to complete a questionnaire and submit a fee of £350. Before completing this form, please read the guidance contained in CLG publications 'Over the garden hedge' and 'High hedges: complaining to the council'.

Your complaint will not be taken up if you do not fulfil all the criteria in the questionnaire.

How long it will take

We aim to investigate and provide feedback to a complainant  within 40 working days of the complaint being registered.

 

Opening hours: Monday – Friday, 9am – 5pm

Address: PO Box 57
Civic Centre
Silver Street
Enfield
EN1 3XH

Tel: 020 8379 1000

Fax: 020 8379 2190

Email: enviro.crime@enfield.gov.uk

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