London Borough of Enfield

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A to Z of services

Online Services Unavailable from 7pm on Friday 27th February until Monday 2nd March

As part of our ongoing improvements to the online services offered on this website, there may be some disruption to online services

Council Buildings

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John Wilkes House

AddresJohn Wilkes Houses

79 High Street
Ponders End

Opening Times

9am to 4pm - Monday to Friday


  • Homeless Person Team (9am to 4pm)
  • Housing Needs (9am to 4pm)
  • Housing Assessments (9am to 4pm)
  • Council Tax and Housing Benefits Forms and Evidence - No appointment required to drop off documents (9am to 4pm)
  • Council Tax and Housing Benefits Enquiries - Self serve by signing up to My Enfield Account to access our services and view your accounts/claims. Enquiries can be dealt with over the telephone on 020 8379 1000 opening hours (8am - 6pm). To see someone face to face is by appointment only. Please contact our appointment line 020 8379 6023 or you can book an appointment at the office during opening hours (9am - 4pm). Please be aware that due to demand of this service, appointments get booked up very quickly.


Hearing loops / Disabled access

Transport Links

  1. Parking (limited in street parking)
  2. Buses: 349 (from Ponders End or Liverpool Street) and 279 (from Waltham Cross or Manor House)
  3. Trains: Nearest station - Southbury Road Station
  1. Civic Centre Access Centre
  2. Edmonton Access Centre
  3. You are here: John Wilkes House

This page was last updated on 12-Jan-2015.

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