Factsheets and leaflets

We provide a wide range of information about health and social care for adults. In addition to the information on our website, you can view or download any of the leaflets and factsheets below.

Leaflets

• Comments, Compliments, Concerns and Complaints
• Your Records, Your Rights
• Community Care Services for people living at home, Charging Policy 2011-2012
• Safeguarding Adults from Abuse in Enfield
• Residential and Nursing Care Homes, Charging Policy 2011-2012
• Moving On - Transition from using Children's to Adult Services
• The Essential Guide for Disabled People 2009-2011

• Home Care (Domiciliary Care Company Directory) in Enfield

Factsheets

Our factsheets have been produced to allow you to print them off directly from our website.

Personalisation

• Personalisation in Enfield
• Personalisation in Enfield - Your questions answered
• Personalisation - paying for your own care - a guide to self-funding
• Direct Payments
• Enfield E-card

The following video clips show examples of how some service users have chosen to use their personal budgets:

• Personalisation in Enfield case study - Ancel 
• Personalisation in Enfield case study - Emi
• Personalisation in Enfield case study - Joanna
• Personalisation in Enfield case study - Marc

Enfield Community Alarm and Telecare

• Stand-alone equipment - alarms and sensors
• Community Alarm
• Telecare
• Your questions answered

Carers in Enfield

• Carers Assessment
• Carers Register and Emergency Card Scheme

Enfield Safeguarding Adults Board

• Preventing abuse - keep yourself safe
• Financial Planning - Preventing abuse and fraud
• Safe recruitment of a personal assistant

Maps showing location of services providers

• CQC Registered Homecare and Care Homes
• Enfield Homes Sheltered Accommodation
• Sheltered Accommodation RSL and Private Sector Provision
• Supported Accommodation Services 3 units and above
• Voluntary and Third Sector HHASC Funded Organisations

Electronic monitoring system for contracted homecare providers

• Electronic time monitoring system
• Electronic time monitoring system - providers FAQs

Learning Disabilities

• Factsheets - Information about our services
• Service leaflets - Who we are and what we do

If you require any of our factsheets or leaflets in another format or language, please contact Adult Social Care on 020 8379 1001.