Involving you
- IF regularly reviews its service delivery to make sure we are meeting local quality standards laid out in:
Enfield Council's Customer Charter and Standard
National quality indicators set out in the matrix Standard and NAFIS Families First Standard - We can send you a copy of any of documents named above on request.
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Your feedback is essential to the work we do and in all our information packs you will find a feedback form to send us your comments and suggestions.
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If you feel that we have done a good job, please let us know! Alternatively if you feel that our service has not met these standards you can complain through our 'Have your Say' policy, details of which are available in the CACEY Vision Statement.
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