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Enfield's Family Information Service 020 8482 1066
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Frequently Asked Questions

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About Us FAQ's

Q: What does Informed Families (IF) do?
Q: Who would use Informed Families?
Q: What are your opening hours?
Q: How can we contact IF?
Q: Can we make face-to-face appointments?
Q: Can we access information regarding schools within the borough?
Q: Can IF offer support to families with additional needs?
Q: What if I still can't find what I'm looking for?
Q: Why have you reduced your Helpline hours? Doesn't this make your service less responsive to my needs?
Q: I heard that the council has decided to shut down the Informed Families Service due to budget cuts. Is this true?
Q: How do I make a complaint about IF or any other council service I've received?
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IF's Statement of Service
IF's Statement of Service
CAIF109 IF extra Childcare Brokerage referral form
CAIF109 IF extra Childcare Brokerage referral form
Understanding how IF extra works
Understanding how IF extra works

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