Frequently Asked Questions - Informed Families

You are here: Home | FAQs | About Us

Frequently Asked Questions

Click a question to reveal the answer.

About Us FAQ's

Q: What does Informed Families (IF) do?

Q: Who would use Informed Families?

Q: What are your opening hours?

Q: How can we contact IF?

Q: Can we make face-to-face appointments?

Q: Can we access information regarding schools within the borough?

Q: Can IF offer support to families with additional needs?

Q: What if I still can't find what I'm looking for?

Q: Why have you reduced your Helpline hours? Doesn't this make your service less responsive to my needs?

Q: I heard that the council has decided to shut down the Informed Families Service due to budget cuts. Is this true?

Q: How do I make a complaint about IF or any other council service I've received?