Provision of stations (train, bus, metro etc.), interchanges, bus stops and shelters and associated facilities.
Main line train services and stations in Enfield between Liverpool Street and the east of England are operated by ‘One’. For further information on the services you can call the 'one' number 0845 600 7245 and select Customer Relations to talk to one of their Customer Service Representatives.
The telephone lines are open between 8am and 6pm Monday to Friday. You may also contact them by email at customer.services@onerailway.com or in writing to:
Customer Services Centre
'one'
Grosvenor House
112-114 Prince of Wales Road Norwich
NR1 1NS
Main line train services through Enfield from Moorgate or Kings Cross are operated by ‘First Capital Connect’.
For further information on these services please contact:
First Capital Connect Customer Relations
Tel: 0845 026 4700
E-mail: customer.relations.fcc@firstgroup.com
Fax: 0845 676 9904
Open 7 days a week, from 0700 to 2200, except Christmas Day.
Or write to:
Freepost RRBR-REEJ-KTKY
First Capital Connect
Customer Relations Department
PO Box 443
PLYMOUTH
PL4 6WP
London Underground, part of Transport for London, operates Underground Stations and Services.
For further information on these services please contact:
Customer Service Centre
London Underground
55 Broadway
London
SW1H 0BD
tel: 0845 330 9880
fax: 020 7918 4093
Bus stops and shelters are also the responsibility of Transport for London. For further queries on bus stops and shelters please contanct:
London Buses
Telephone: 0845 300 7000 (0800-2000 Monday to Friday)
Textphone: 020 7918 4435 (0800-2000 Monday to Friday)
Email: customerservices@tfl-buses.co.uk
Post:
London Buses Customer Services
84 Eccleston Square
London SW1V 1PX
If you have any other comments about the provision of bus shelters, stops or other aspects of public transport in Enfield, please write to:
Traffic and Transportation Services
P O Box 52, Civic Centre
Sliver Street, Enfield,
EN1 3XD
Or email your comments to transporataion@enfield.gov.uk
Eligibility
None.
Required Customer Information
None.
Service Level Agreement and Turnaround
None.
More information about this service
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