Housing applications - Review of decision

Applicants may request a review of decision about certain aspects of their housing application. These reasons include: ineligibility to go on the Housing Register; removal from the housing register; inappropriate allocation.

You must complete a form ‘How to get a review of our decision’ and give more information if needed. The review will be carried out by a manager of the Housing Needs Division who has not been involved in your application and you will receive a decision within 56 days.

Eligibility
None.

Required Customer Information
None.

Service Level Agreement and Turnaround
The review will be carried out within 56 days.

More information about this service

Contact Us

Address:
John Wilkes House
79 High street
Ponders End
EN3
Map

Telephone:
020 8379 4377

Fax:
020 8379 4532

Textphone:
020 8379 5255

Opening Hours:
9.00am – 12.00 and 2.00pm – 5.00pm Monday to Friday
Customers are seen by appointment only.

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