Applying for council housing

Information about how to apply for Council Housing. Details of how the points scheme work and information about the Allocation Policy.

Applications for housing are assessed by using a point’s scheme, which forms part of the Council’s allocation policy. Applicants must complete a housing assessment form and give it to the Assessment Team. Applicants do not have to live in the Borough to go on the Housing Register. Serious medical conditions which are severely affected by accommodation will also be assessed by the Medical Assessment Team within the Assessment Team.
There are approximately 10,000 households on the Housing Register and only less than 1,000 are housed each year.

Eligibility
Must have a legal right to reside in this Country

Required Customer Information
None at initial stage

Service Level Agreement and Turnaround
Assessment of housing application, where there are no medical conditions, within 15 working days. 4-6 weeks for assessment where medical conditions are involved.

More information about this service

Contact Us

Address:
John Wilkes House
79 High street
Ponders End
EN3
Map

Telephone:
020 8379 4377

Fax:
020 8379 4532

Text Phone:
020 8379 5255

Opening Hours:
9.00am – 12.00pm and 2.00pm – 5.00pm Monday to Friday
Customers are seen by appointment only

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