Housing - benefit - backdated claims

Backdating of Benefit Claims

A claimant may be eligible for their claim to be backdated if there is a valid reason why they were unable to apply for their housing benefit earlier.

If you have claimed Housing and/or Council Tax Benefit, but would have claimed sooner if you could have, you can ask us to backdate your claim for Benefit. This means that we could treat your claim as if we received your claim form on an earlier date.

To ask for backdating, you can complete Part 18, headed “Backdating” on the Housing Benefit and Council Tax Benefit claim form. You can also make a request in writing stating your reasons for failing to claim Benefit sooner.

Eligibility
None.

Required Customer Information
None.

Service Level Agreement and Turnaround
Within 6 weeks.

More information about this service

Contact Us

Address:
PO Box 63
Civic Centre
Silver Street
Enfield
EN1 3XW
Map

Telephone:
020 8379 3798
020 8379 1000 for automated benefit information 24hrs a day

Fax:
020 8379 5191

Textphone:
020 8379 3798

Opening Hours:

Phones:
Monday to Friday 8.30 – 4.30

Helpdesks: Civic Centre and John Wilkes House

Principal Revenue Information Outlet:
John Wilkes House
79 High Street
Ponders End
Enfield EN3 4EN
Map

Monday to Friday
9.00am to 4.00pm

For picking up forms and handing in documents, you can also visit:
Edmonton Centre (1st Floor above the Library,)
36-44 South Mall,
Edmonton,
London, N9 0TN
Map

Monday to Friday:
8:30am to 5:00pm

Useful Links

Citizens Advice Bureau

Department for Work and Pensions