Council tax - benefit - overpayments - Enfield Council

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Civic Centre
Silver Street
Enfield
EN1 3XY

Telephone: 020 8379 1000
Fax: 020 8379 4453
Textphone: 020 8379 4419

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Council tax - benefit - overpayments
Benefit Overpayments Enfield’s Revenues and Benefits Service has a duty to safeguard public funds and will normally seek to recover any Benefit overpayments that occur. An overpayment is recoverable from either the person who has caused the overpayment, or the person who has received the benefit. To avoid overpayments you must report all changes to the Benefit Service as soon as they occur. An overpayment is an amount of Benefit that has been paid, but for which there was no entitlement under the rules and regulations for Housing & Council Tax Benefit – in other words, where you have been paid more Benefit than you are actually entitled to. Council Tax Benefit Overpayments will be added to your Council Tax Account and a new bill will be issued to you. For more information see the leaflet A guide to Overpayments and Debt (pdf) Eligibility The person who has been overpaid is normally liable to repay the money. Required Customer Information We have the details of who we paid benefit to and will decide who to collect the debt from. Service Level Agreement and Turnaround An overpayment is raised at the time the change of circumstances is processed. More information about this service	Contact Us
	Frequently asked questions Address: PO Box 63 Civic Centre Silver Street Enfield EN1 3XW Map Telephone: 020 8379 3798 020 8379 1000 for automated benefit information 24hrs a day Fax: 020 8379 5191 Textphone: 020 8379 4998 Opening Hours: Phones: Monday to Friday 8.30 – 4.30 Helpdesks: Civic Centre and John Wilkes House Principal Revenue Information Outlet: John Wilkes House 79 High Street Ponders End Enfield EN3 4EN Map Monday to Friday 9.00am to 4.00pm For picking up forms and handing in documents, you can also visit: Edmonton Centre (1st Floor above the Library,) 36-44 South Mall, Edmonton, London, N9 0TN Map Monday to Friday: 8:30am to 5:00pm
	Useful Links
	Citizens Advice Bureau Council Tax Discounts and Exemptions, Council Tax. Housing Benefit Housing Benefit Charge in Circumstances Council Tax Benefit Change in Circumstances Housing Benefit Appeals

This document was last updated on 2008-07-30 13:24:05 published by the team. Document Reference:LBE_122032