Council - performance - customer satisfaction surveys

Asking customers for feedback on council performance in relation to services or other aspects of council business.

The Corporate Policy Team co-ordinate the Council’s corporate consultation programme. Each year an independent social research organisation carries out, on behalf of the Council, a Residents’ Survey (except every third year, when a General BVPI survey takes place), up to three Citizens’ Panels per year and a General BVPI Survey every three years (next survey will be 2009). The results of these surveys feed into the service planning process.

Eligibility
None.

Required Customer Information
None.

Service Level Agreement and Turnaround
None.

More information about this service

Contact Us

Address:
Corporate Policy Team
B-Block South
Civic Centre
Silver Street
Enfield
EN1 3XQ
Map

Telephone:
020 8379 3123

Fax:
020 8379 5112

Opening Hours:
9:00am – 5:00pm
Monday - Friday

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