Business Rates Reductions (relief)

Business Rates General Information

Business owners may be eligible for reductions in their business rates. Some reductions are automatic (Transitional Relief, see Explanatory Notes), newly empty properties qualify for an automatic free period of either 3 months OR 6 months (automatic free period of 3 months OR 6 months if industrial after which the full charge is payable). Other relief’s such as Charity Relief and Small Business Rates Relief need to be applied for in writing on the relevant forms Charity Relief Form and Small Business Rates Relief Form. For information of Hardship Relief please contact us in writing. The council provides advice on eligibility for rate reduction so please contact us direct for more info.

This service relates to assessing and granting reductions in business rate to eligible customers.

Eligibility
Eligibility for the various relief’s depend on the type of relief being claimed and the circumstances of the business involved. Please contact the business rate team for further details or see the explanatory notes.

Required Customer Information
We need the address of the property and the person or company responsible for the business rates (the occupier). If you know it you should also give us the account number.

Service Level Agreement and Turnaround
We aim to deal with initial verification within ten days of the application, however this may not be possible at peak times.

More information about this service

Contact Us

Address:
PO Box 63
Civic Centre
Silver Street
Enfield
EN1 3XW
Map

Telephone:
020 8379 4766
020 8379 1000 (for automated business rates information 24 hours a day)

Fax:
020 8379 5191

Textphone:
020 8379 4998

Opening Hours:

Phones:
Monday to Friday
9.00 – 4.30

Helpdesks: Civic Centre and John Wilkes House

Principal Revenue Information Outlet:
John Wilkes House
79 High Street
Ponders End
Enfield EN3 4EN
Map

Monday to Friday
9.00am to 4.00pm

For picking up forms and handing in documents, you can also visit:
Edmonton Centre (1st Floor above the Library,)
36-44 South Mall,
Edmonton,
London, N9 0TN
Map

Monday to Friday:
8:30am to 5:00pm

Useful Links

Communities and Local Government

Government Advice Site

Valuation Office