First Stop Information Downloads: Consumer Rights
First Stop Information team
This Consumer Rights download publication is collated and maintained by the Library service’s First Stop Information Team.
First Stop information can be accessed at all Enfield Libraries with specialist help located at Enfield Central Library, Palmers Green Library and Edmonton Green Library.
We provide and publish leaflets and information on Council Services, Local Community Groups, Clubs and Societies, Publications for children, local leisure clubs and groups to name a few.
For more information please contact First Stop information or see useful contacts at the bottom of this list.
If not available online please ask at the libraries above for availability.
Consumer Rights leaflets download list.
Are you unhappy about the way a charity is fundraising
Bringing everyone to the phone (Unavailable Online)
Buying a PC- cutting through the jargon
Buying timeshare holidays- how to avoid the pitfalls
Chatguide
Complain to the council still not satisfied
Congratulations you have not won a free holiday
Dealing with nuisance, malicious & silent calls
Digital TV your guide (Unavailable Online)
Disasters and Emergencies Overseas- How Can You Help
Enough- when you want to stop unwanted sales e-mails, here’s a free service that can help (Unavailable Online)
Equal liability
Extended warranties- do you need one? (Unavailable Online)
Food hygiene a guide for your business
Genetic modification & food (Unavailable Online)
Having problems with your post? (Unavailable Online)
Having work done on your home? – a step by step guide
Having work done on your home- organisation which can help (Unavailable Online)
Hire purchases- making the right choice
Householders Planning guide for the installation of Antennas including satellite dishes
How can I reduce my bill? - Advice for domestic customers (Unavailable Online)
How to complain (Not Available Online)
How to cut your water and sewerage bills by being water efficient- Advice for domestic customers (Unavailable Online)
How to recognise a scam- is it too good to be true?
How you can stop unwanted sales and marketing faxes (Unavailable Online)
How you can stop unwanted telephone sales calls (Unavailable Online)
Moblie phones and health
Moblie phone base stations and health
Office of the Legal Services Ombudsman (OLSO) Explained
Planning a guide for householders (Unavailable Online)
Postwatch - a guide to compensation for poor postal service (Unavailable Online)
Problems with goods and Services
Problems with Landlord. We may be able to Help( Unavailable Online)
Scambusters- your guide to beating the scammers
Shopping from home your distance shopping rights explained
Step by step guide to choosing a legal advisor
The essential trustee- An introduction
To receive the mail you want. (Unavailable Online)
Water and sewerage bills
Water sewerage services- how can we help if you have a complaint (Unavailable Online)
We may be able to help you (Unavailable Online)
What to do if you have problems with your water company: Water woes
What type of plastic- keep your debt under control
What we do and how we can help you
Your complaint and the ombudsman (Unavailable Online)
Your doorstep your decision your guide to keeping control of doorstep sales (Unavailable Online)
Your guide to advertising standards authority (Unavailable Online)
Useful URLS for Consumer Rights
Office of Fair Trading
www.oft.gov.uk
Consumer Direct
www.consumerdirect.gov.uk
Community Legal Advice
www.communitylegaladvice.org.uk
This document was last updated on 2008-08-30 17:04:18 published by the Libraries team. Document Reference:LBE_129614
