Animal Welfare Officer

Part of the Animal Welfare Officer’s role incorporates the local authority’s duty to deal with stray dogs.

The Animal Welfare Officer has a duty to seize stray dogs under the Environmental Protection Act 1990.

The first time a dog is caught straying, the Animal Welfare Officer will try to trace the owners and return it.
Any other stray will be kept safely for up to seven days.
Any complaints about dogs will be responded to as quickly as possible, but always within 3 working days. The Animal Welfare Officer will act in the strictest confidentiality and keep you informed about what they are doing.
The Animal Welfare Officer will ensure the Council's legal duties are met, so far as dogs are concerned. If you have any questions or complaints, please contact the Animal Welfare Officer.

Eligibility
There are no eligibility criteria.

Required Customer Information
A description and location of the dog are required. Any other information (i.e. direction it came from or was headed, any details of where the animal might live, etc.) would assist the Animal Welfare Officer in her duties. If you are able to hold the dog, the Animal Welfare Officer will collect it from your address.

Service Level Agreement and Turnaround
The Animal Welfare Officer will try to attend the location where the stray dog was seen as soon as possible.

More information about this service

Contact Us

Address:
Public Health Team
PO Box 57
B Block North
Civic Centre
Silver Street
Enfield
Middlesex
EN1 3XH
Map

Telephone:
0208 379 3695

Voicemail:
Yes

Opening Hours:
8.30am – 5.00pm

Useful Links

The Police

Battersea Dogs Home

RSPCA

This document was last updated on 2006-11-20 12:04:33 published by the team. Document Reference:LBE_122071