Trading Standards - Advice to business

The Trading Standards Service supports and advises local businesses to help ensure they comply with trading standards legislation. Routine visits are carried out to most local traders, on a risk assessed basis.

The Service assists businesses by advising on what trading standards legislation and supporting standards exist that are relevant to that particular business, and what steps they should take to ensure compliance with these. For producers (mainly manufacturers and importers) the Service will offer to set up a ‘Home Authority’ relationship. This means that regular liaison meetings can be arranged to offer more in depth advice or deal with particular concerns that the business may have. The relationship enables officers within the Trading Standards Service to have a greater knowledge of the business and they can advise when new legislation is to be enacted that may affect the products or services being supplied. The Service will also act as a central contact point for enquiries about the business or its products or services from other Trading Standards Authorities. This means that the business would normally deal with only one Authority, even though its goods or services are being supplied all over the country.

Eligibility:
Any business based within the Borough of Enfield.

Required customer information:
No proof needed but contact name and address and telephone number required for response.

SLA and turnaround:
Response to enquiries: 1st contact within 1 working day.

More information about this service

Contact Us

Address:
Trading Standards & Licensing
PO Box 57, Civic Centre
Silver Street
Enfield
EN1 3XH
Map

Telephone:
Consumer Direct Enquiries:
08454 04 05 06

Business Enquiries:
020 8379 8505

Fax:
020 8379 8506

Opening Hours:
Office:
9am - 5pm Monday to Thursday
9.00 - 4.45pm Friday

Consumer Direct:
8am - 6pm Monday to Friday
9am - 1pm Saturday

Useful Links

Department for Business, Enterprise & Regulatory Reform.