Social services - community support groups and organisations - information

Public Information

The social services department provides a list of recognised groups and organisations that provide advice and support for those who may be in need of community care such as the elderly, disabled or those with learning difficulties.

The Public Information Officer for Adult Social Services is responsible for producing information for the public about the services and support provided by Adult Social Services or commissioned out to local community/voluntary sector groups. A comprehensive range of leaflets, newsletters, posters, adverts in the local press and web content is designed, produced and disseminated by the Public Information Officer to Enfield Council offices, GPs surgeries, direct to the public and other health and community groups.

We have produced a range of leaflets on all the services offered by Adult Social Services, which offer advice and support. Additionally we have produced two documents for the public, which contain a wide range of topics, from leisure activities and money matters to health and support for carers. These are called The Older Person's Essential Guide and
The Essential Guide for Disabled People. We hope they provide answers to most problems, but where they can't they signpost people in the right direction to find them.

Information about groups and services can be requested through the Customer Service Centre 24 hours a day, seven days a week. Information is also available through First Stop Information, age concern, and also adult social services.

First Stop Information
Central Library
Cecil Road
Enfield
EN2 6TW
T 020 8379 8341
F 020 8379 8400
Text phone 020 8379 8343

Also for older people
Age Concern Enfield
Knights Lane
Edmonton
N9 0PG
T 020 8345 5577
F 020 8884 4167

The information about groups and organisations is available on the LBE website

For phone calls and electronic communication directly through to the postholder service is available Monday to Friday 9 - 5pm

Please note: If you need to contact Adult Social Services in an emergency situation outside of office hours, please contact the Out-of-Hours Duty Social Worker on 020 8379 1000.

Eligibility
None.

Required Customer Information
None.

Service Level Agreement and Turnaround
Within 7 working days.

More information about this service

Contact Us

Address:
Public Information Officer based on 8th floor
PO Box 59
Civic Centre
Silver Street
Enfield
EN1 3XL
Map

Telephone:
020 8379 5028

Typetalk:
18002 020 8379 5028

Fax:
020 8379 3928

Opening Hours:
Information about groups and services can be requested through the Customer Service Centre 24 hours a day, seven days a week

Useful Links

The Older Persons Essential Guide