Languages – Translation and Interpreting Service

The local authority provides interpreting and translation service to people who need help because English is not their first language and also sign language interpreting to deaf people. Using Interpreters and having documents translated enables non-English speaking/reading residents within Enfield to access council services. This will improve communication with residents and reduce linguistic barriers. It will also reduce misunderstandings and give residents an opportunity to communicate in their own language.

If a member of the public needs the services of an Interpreter or needs a document translated they will need to contact the relevant Service Group. The Service Group in turn will contact us on behalf of that member of public.

Eligibility:
None.

Required customer information:
None.

SLA and turnaround:
Turnaround times for translations as follows:
Up to 1000 – 5 working days
Between 1000 and 3000 words – 7 working days
Between 3000 and 5000 words – 9 working days
Over 5000 words – to be negotiated with the T&I Service

More information about this service

Contact Us

Telephone:
We do not accept telephone calls from the public – they have to go through the relevant Service Group.

Fax:
We do not accept telephone calls from the public – they have to go through the relevant Service Group

Opening Times:
There are no public opening hours.

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