Housing – council – improvement strategy

The Government requires all local housing authorities to achieve a new 'decent homes' standard by 2010 and to consult with tenants, leaseholders and other stakeholders about how best to achieve this and other wishes for service improvements. In Scotland local authorities and registered social landlords are expected to ensure that their stock meets the Scottish Housing Quality Standards by 2015 as set by the Scottish Executive and Communities Scotland.

In consultation with residents, officers have produced the Enfield Homes Standard. This sets out the standard to which we seek to raise all of our housing stock. In the first instance we will seek to meet the Decent Homes Standard and where housing stock requires works to meet the Decent Homes Standard we will where practically possible raise the standard of accommodation to meet the Enfield Homes Standard.

Eligibility
All residents of Council-owned and managed housing.
Residents may request further information by contacting the following:
8:30am - 5pm Monday to Friday:
The Repairs4you Centre - FREEPHONE 0800 40 80 160

Required Customer Information
When requesting information you will be required to confirm the following information:
Your name
Your address
A contact telephone number
What information you require from us.

Service Level Agreement and Turnaround
To assist in the development of the Council’s improvement strategy an asset management plan is being developed for the housing stock. The asset management plan will provide guidance for carrying out all improvement works to the housing stock, estates and associated building assets.

More information about this service

Contact Us

Frequently asked questions

Address:
Housing Professional Services
Housing Repairs Centre
Claverings
Unit 9 Centre Way Edmonton
N9 0AP

Map

Telephone:
Between 8.30am and 5.00pm Monday to Friday (Excluding public holidays) contact the Repairs4you Centre on freephone 0800 40 80 160

All other times call 020 8379 1000

Fax:
020 8379 3168

Textphone:
18001 0800 40 80 160

Opening Hours:
9.00am to 5.00pm
Monday to Friday (excluding public holidays)

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