Housing - Repairs - Council Property

Housing – Repairs – Council Property

If you are a Council tenant you are entitled to the Rights of Repair Scheme. Under the scheme tenants can request the repair of small urgent defects, which might affect health, safety or security, so long as the repairs costs £250 or less. These are called ‘qualifying repairs.’

Qualifying repairs include repairs to:
• Unsafe power or lighting sockets or electrical fittings.
• A blocked flue to an open fire or boiler.
• A leaking roof.
• A toilet, which doesn’t flush, if it is the only working toilet in your home.
• A blocked sink, bath or basin.
• Leaks from water or heating pipes, tank or cistern.
• Loose or broken banisters or handrails.

Eligibility
Council tenants and leaseholders only.

Required Customer Information
None.

Service Level Agreement and Turnaround
The management of this service has been transferred to Enfield Homes as of April 2008. Enfield Homes is an Arms Length Management Organisation (ALMO), owned and monitored by the Council, providing services for Enfield Council tenants and leaseholders.

More information about this service

Contact Us

Frequently asked questions

Address:
Edmonton Centre,
1st Floor,
36-44 South Mall,
Edmonton
N9 0TN
Map

Telephone:
0800 40 80 160

Opening Hours:
Monday – Friday:
8:30am to 5:00pm

Useful Links

Housing repairs - emergency out of hours repairs

Housing repairs - communal areas

Housing repairs - overdue repairs - discretionary allowance

Housing repairs - rechargeable repairs

Property alteration by tenant

Report a Housing Repair Online.

DirectGov

Leaseholder Handbook

Repairs Handbook 2007