Housing – Repairs – Emergency out of hours repairs

Make Safe Service – 020 8379 1000

If you are a Council tenant or leaseholder, and you have an emergency outside of office hours, the out of hours service will make it safe until the next working day. Emergency repairs include:
• Total loss of electrical power.
• Total loss of water.
• Total or partial loss of gas supply.
• Blocked boiler fuel.
• Insecure window or door.

If you require an emergency out of hours repair call 020 8379 1000.

Eligibility
Council tenants and leaseholders only.

Required Customer Information
None.

Service Level Agreement and Turnaround
The management of this service has been transferred to Enfield Homes as of April 2008. Enfield Homes is an Arms Length Management Organisation (ALMO), owned and monitored by the Council, providing services for Enfield Council tenants and leaseholders.

More information about this service

Contact Us

Frequently asked questions

Address:
Edmonton Centre,
1st Floor South Mall,
Edmonton Green

Telephone:
0800 40 80 160

Opening Hours:
Mondays – Fridays:
8:30am to 5:00pm

Useful Links

Leaseholder Handbook

Repairs Handbook 2007

Enfield Homes