The Council provides adaptations to Council properties to suit the needs of disabled people or people with mobility problems. These can include providing a rail, lever taps, ramp, shower or stair lift. If the adaptations are non-essential a tenant has the right to carry out improvements with permission from the local authority housing department.
An adaptation is an alteration to your home that will provide facilities to help you live as independently as possible. An Occupational Therapist will visit you at home to assess your needs. Recommendations for adaptations may be made to help with the following problems:
difficulty getting in or out of your home
difficulty moving around your home, such as getting to your lounge, bedroom or toilet
difficulty using your bathroom
difficulty getting around your home to care for another person.
There are two types of adaptations:
Minor adaptations
A minor adaptation may be a grab rail, step widening or additional banister rails.
Major adaptations
A major adaptation may be a ramp, wider doorways, or a stair lift. Following an assessment of your needs, if a major adaptation is required, recommendations will be made by the Occupational Therapist. It is not always possible to adapt a property to meet individual needs. In this situation you will be advised of suitable alternatives. One option may be to move to a more suitable property. Any recommendations for adaptations made by a member of the Occupational Therapy Team will be discussed and agreed with the individual concerned together with any other relevant professional and/or family member. Details of the adaptations will be confirmed in writing and you will be asked to sign the Occupational Specifications detailing the proposed works and to confirm your consent and approval. An Occupational Therapist will assist you with the process, which includes looking at any plans to ensure that they meet your specific requirements.
Eligibility
Residents may request further by contacting the following:
8:30am - 5pm Monday to Friday:
The Repairs4you Centre – FREEPHONE 0800 40 80 160
Email: housing.repairs@enfield.gov.uk
Required Customer Information
In booking an appointment for a Housing Occupational Therapist to attend and assess your needs or requesting information you will be required to confirm the following information:
Your name
Your address
A telephone contact number
You may also be asked to confirm the following:
If you are a tenant, leaseholder, or resident in a non Council home.
What information you require from us
The purpose and need for the adaptation works.
Service Level Agreement and Turnaround
In addition to special needs adaptation works, all secure tenants have a right to carry out improvements and make alterations to their home, providing that permission has been obtained from the Council first. Before making any improvement works to your home you should seek written permission from the Council, this may be done by contacting the Repairs4you centre.
Tenants are responsible for the repairs and maintenance of all improvements and alterations not provided by the Council.
More information about this service
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